Team

Since 2009, large and mid-size organizations have picked our small team based on our deep user research experience and our expertise in building long-term UX research programs.

We’re a remote agency with team members in or near: Washington DC, New York City, Philadelphia, Austin, Montana, and Vermont. We work with teams across North America, Europe, and other parts of the world.

Nora Fiore

<img data-lazy-fallback="1" decoding="async" width="460" height="460" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore.jpg?lossy=1&strip=1&webp=1" alt="Nora Fiore" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore-150x150.jpg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore.jpg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore-300x300.jpg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Nora-Fiore.jpg?lossy=1&strip=1&webp=1 460w" sizes="(max-width: 460px) 100vw, 460px" class="wp-image-25211" />

Nora Fiore

Senior UX Researcher | BA from Middlebury

Strategist and writer of user-centered content. Loves to watch people interact with her words.

Kristy Knabe

<img data-lazy-fallback="1" decoding="async" width="460" height="460" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe.jpg?lossy=1&strip=1&webp=1" alt="Kristy Knabe" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe-150x150.jpg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe.jpg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe-300x300.jpg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/Kristy-Knabe.jpg?lossy=1&strip=1&webp=1 460w" sizes="(max-width: 460px) 100vw, 460px" class="wp-image-25209" />

Kristy Knabe

UX Strategist | MA from CMU

A UX pioneer. After CMU, helped launch usability testing at Apple. Then Vanguard, GSK and more.

Meredith Meisetschlaeger

<img data-lazy-fallback="1" decoding="async" width="800" height="800" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?lossy=1&strip=1&webp=1" alt="Meredith Meisetschlaeger" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith-480x480.jpeg?lossy=1&strip=1&webp=1 480w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?size=648x648&lossy=1&strip=1&webp=1 648w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/meredith.jpeg?lossy=1&strip=1&webp=1 800w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw" class="wp-image-43181" />

Meredith Meisetschlaeger

UX Researcher | Masters from University of Melbourne

Obsessed with transforming insights into impact.

John Nicholson

<img data-lazy-fallback="1" decoding="async" width="460" height="460" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2.jpg?lossy=1&strip=1&webp=1" alt="John Nicholson" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2-150x150.jpg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2.jpg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2-300x300.jpg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/John-Nicholson-2.jpg?lossy=1&strip=1&webp=1 460w" sizes="(max-width: 460px) 100vw, 460px" class="wp-image-34978" />

John Nicholson

Principal | BA from Brown

Big-data digital marketer who saw the light when he stumbled across UX research.

Jihee Park

<img data-lazy-fallback="1" decoding="async" width="404" height="404" src="https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park.jpeg?lossy=1&strip=1&webp=1" alt="Jihee Park" srcset="https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park-150x150.jpeg?lossy=1&strip=1&webp=1 150w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park.jpeg?size=216x216&lossy=1&strip=1&webp=1 216w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park-300x300.jpeg?lossy=1&strip=1&webp=1 300w, https://b2000843.smushcdn.com/2000843/wp-content/uploads/jihee-park.jpeg?lossy=1&strip=1&webp=1 404w" sizes="(max-width: 404px) 100vw, 404px" class="wp-image-43160" />

Jihee Park

Junior UX Researcher | MS from Brown

Researcher passionate about understanding the “why” behind user behaviors and translating that into compelling stories.

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About Marketade

Through ongoing user research programs and virtual UX testing labs, we help B2B and B2C digital product teams turn user insights into business results. We're a small remote agency working with large and mid-size organizations across the U.S. and beyond. We're based in the Washington DC area and have consultants in Pennsylvania, Texas, Maryland, Wyoming, and Vermont.

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